BOOKING TERMS AND CONDITIONS




Contract of Hire

Annette and Stuart Smith are the owners of the property you are hiring, therefore any contract is between the owners of the property and you the hirer.


Payment

A deposit of £100.00 is payable upon booking, the balance of your rent being due six weeks before the holiday starts. However, during June, July and August, a deposit of £200.00 is payable upon booking with the balance of your rent being due six weeks before the holiday starts.


Cancellation

In the event of a cancellation we will make every effort to re-let the property, in which case all monies will be returned to you less the Booking Deposit which is non-refundable. However, if we are unable to re-let, we have to advise you that you will be liable for the full cost of the holiday.


Overseas booking

Payment can be made direct into our bank account or alternatively by a sterling cheque drawn on a UK bank.


Arrival and Departure Times

The majority of lettings commence at 3pm on the first day of your holiday and end at 10am on the day of departure. Changeover days are on a Friday, unless agreed otherwise.


Number in Party

This must not exceed the maximum number stipulated in the property description.


Complaints

Any complaints must be notified immediately. Every effort will be made to deal with them satisfactorily. Complaints will not be accepted after the holiday  has ended.


Non Availability of Property

If for any reason beyond the owners control the property is not available on the date booked, for example fire or flood, suitable alternative holiday accommodation will be made available or all monies will be refunded in full but the hirer shall have no further claim against the owners.


Liability

The owner shall not be liable to you or any member of your party for any loss or damage to person or property arising from the letting.


Loss, Damage and Care of Property

The hirer is responsible for any loss or damage to the property, and for leaving it in a clean and tidy condition.


Electricity, Heating and Hot Water.

Included in the rent unless other arrangements have been made.

For health and safety reasons, it will not be possible to light the wood burner in the property.


Linen.

All bed linen and hand towels are provided. Please bring your own bath towels. If your stay is longer than a week, for example two weeks, fresh bed linen will be supplied and beds will be changed by the cleaner at your convenience.


Pets

Dogs are accepted in the property provided that they are not left unattended at any time. Any damage incurred by pets must be paid for.



Annette and Stuart Smith

Owners

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